Council Compensation Claims

We work in partnership with National Accident Helpline, the UK's leading personal injury specialists.

Council Compensation Claims

Free, no obligation advice

Not sure if you have a valid claim? Contact us for free advice, with no obligation to proceed.

Council Compensation Claims

No win no fee guarantee

No win no fee takes the risk out of making an injury claim. If you lose your case, you don't pay a penny.

Council Compensation Claims

Talk to the experts

We work in partnership with National Accident Helpline, the UK's leading personal injury experts.

Council Compensation Claims

Free, no obligation advice

Not sure if you have a valid claim? Contact us for free advice, with no obligation to proceed.

Council Compensation Claims

No win no fee guarantee

No win no fee takes the risk out of making an injury claim. If you lose your case, you don't pay a penny.

Council Compensation Claims

Talk to the experts

We work in partnership with National Accident Helpline, the UK's leading personal injury experts.

What to Do if You Have an Accident at Work

If an accident at work has caused you an injury, it may leave you stressed and confused. It is an overwhelming time while you need to keep your wits about you. There are steps to follow, information to gather, and procedures to adhere to, especially if you wish to make a successful personal injury claim to boot.

This guide hopes to shed some light on what you should be doing and what your employer should be doing following an accident at work. We will take you through what to do from the moment you are injured in a workplace accident until you see a solicitor for further assistance.

If you would prefer to speak to a legal adviser to discuss your options and find out if you are eligible to make a claim, call 0800 678 1410. Alternatively, you can request a call back using our online claim form.

What to do after an accident at work

Take care of your injury

If you’ve been injured in any type of accident, your first concern should be taking care of your injury. If your workplace has a designated first-aid person, they should be notified immediately and asked to assist.

Even if your injury doesn’t seem serious at first while the adrenaline is pumping, it can become a significant lifelong injury if you are not getting the necessary treatment immediately.

Even relatively minor injuries can be common culprits in causing permanent conditions. Therefore a qualified medical practitioner needs to assess your injuries to determine whether further evaluation or medical attention is required.

So the moment you are out of immediate danger and can think clearly about your next step, you should get your injuries checked out at your local hospital, GP or medical centre.

If you have suffered a head injury, your decision-making skills could be impaired, so have someone drive you or call an ambulance on your behalf. You may also need help getting medical attention if you have suffered other serious injuries such as deep lacerations, broken bones or burns.

Report your work accident

Correctly reporting your accident is an essential part of the process, especially if you were working alone at the moment of the accident. Your colleagues need to know about the accident and the injury you have sustained as a result. This transparency also serves to help prevent similar accidents from happening in the future.

Unfortunately, in some rare cases, unscrupulous employers may put pressure on an employee to try to persuade them to deny the accident happened. If you reported the incident to the best of your ability with bulletproof evidence, you will be safe from any incident your employer might try to wriggle out of.

Therefore, also register your injury with your manager. The manager will then follow all the necessary reporting protocols of workplace injuries. If your employer refuses to record your accident and injury, it is crucial to send a formal letter to document the incident. This creates a paper trail that serves as evidence that you have taken the necessary steps and wanted the accident to be recorded.

Gather evidence

Next up, after you have reported the accident, turn your focus to gathering evidence that will bolster your accident claim. Pictures speak a thousand words, and CCTV footage will solidify your case. Remember, you can never have too much evidence.

Ample evidence will also protect you from any false accusations against you by the company (if they try to escape liability.) So, if possible, take photos and videos of the accident scene and your injuries. It can also be helpful to write down some notes explaining the circumstances and cause of the accident while the details are still fresh in your mind.

If anybody witnessed your accident, such as a colleague, write down their name so they can be contacted to provide a witness statement if needed. Also, if you know of someone who has suffered a similar injury or accident while on duty at your workplace, make a note of their name as well.

If you were unable to gather any evidence at the scene after your injury, it is perfectly understandable, especially if you suffered a severe injury. Don’t worry if this is the case, as an experienced injury solicitor may still be able to gather the evidence needed to make a successful compensation claim.

Visit your GP or hospital

A follow-up trip to your GP or hospital is vital to your well-being, but it also serves as an important step in gathering evidence for your case. After a more severe injury, you should visit a GP regularly, especially if you are starting to feel worse or feel that it’s needed to go for another check-up.

This is a great way to track your healing process and see how your injury progresses. If you skip your medical check-up, your company may wrongfully assume that your injuries are not that serious.

Keep a record of the accident and injuries.

Keep a diary to record and update the list of your injury symptoms and the healing process. It doesn’t matter how you do it, as long as you do it in detail. This will also benefit you and your claim if you can illustrate the extent of your symptoms and overall injury.

Hospitals and doctors will sometimes only record what they consider the most severe injury at the time of the medical assessment. If you have other symptoms or conditions that are not recorded correctly, they might not be directly attributed to the workplace injury.

Therefore, keeping an up to date and detailed diary of your daily symptoms and healing process can be helpful information if you decide to contact an injury solicitor to help you make a work accident compensation claim.

Keep a record of all your costs and losses

A record of all your expenses and losses relating to the injury will also go a long way to support your compensation claim. The overall purpose of injury compensation is to restore your amenity to a similar position it was before the incident.

Although we are fortunate to have free healthcare from the NHS, suffering an injury may still cost you some money. For example, you may need to pay for medication, physiotherapy or transport costs, and you might require time off work to recover. Compensation should recover those out-of-pocket expenses, including trips to and from medical facilities.

Armed with the evidence of financial losses (along with your witness statements and photos), your solicitor will be able to handle your claim as swiftly as possible.

Contact a personal injury solicitor

Taking control of an injury and the circumstances surrounding the accident is not something you should tackle on your own. It is unfamiliar territory for most, and a personal injury solicitor can guide you through all the necessary steps and details into what you can expect with your injury claim.

The good news is you have nothing to lose if you contact a solicitor. They will assess the eligibility of your case during a free consultation. If they feel that your claim has a good chance of success, they will usually offer you a no win no fee agreement.

No win no fee means you will not pay any legal fees if your claim is unsuccessful. If your claim is won, you only pay a portion of your compensation (capped at 25%) in what is called a success fee.

Get help for accidents at work

There is no need to deal with the extra stress resulting from an injury in the workplace. Let a knowledgeable solicitor fight in your corner – you have nothing to lose by reaching out.

If you have been injured at work and would like to know if you have a valid compensation claim, call 0800 678 1410 for a free consultation. If you would prefer to receive a call back, you can enter your details into our online claim form, and a legal adviser will be in contact to discuss your claim.

What To Do After a Dog Bite?

Dogs rank number one as the preferred choice of home pets and have endeared themselves as “man’s best friend.” They bring joy and protection to many a home, and they somehow have the grace to make a house a home.

However, as much as we love our furry companions, it’s important to remember that they are indeed still animals. No matter how domesticated, they are still led by their natural instinct and a need to defend their territory. They are territorial by nature, and when threatened, many dogs won’t hesitate to snap at you if you don’t respond to their warning signs. This, unfortunately, can lead to serious injury.

Dogs are a common sight, and you likely know someone who has one. According to a UK population survey, it is estimated that a staggering 25% of people will suffer at least one dog bite in their lives.

This guide aims to explain what to do after a dog bite, whether it is yourself, a friend, your child or anyone else that has been bitten by a dog.

what to do after a dog bite

When should you seek medical attention after a dog bite?

Serious animal bites can get infected if they are not examined and treated quickly. If the dog bite leaves an open wound, you should always seek medical assistance. Dogs’ mouths (well, any mouth for that matter) are a breeding ground for bacteria. After cleaning up the wound, seek medical help immediately, and don’t wait for signs of infection to appear.

If the dog bite is minor, it can usually be cared for at your local GP or treatment centre. However, you will have to go to the hospital for more severe dog bites.

Your doctor or nurse will take care of the wound to ensure an infection doesn’t set it, which includes:

  • Clean the bite injury and, if needed, remove any tissue that is damaged.
  • Prescribe antibiotics to combat an infection or prevent one from occurring. In other cases, they might recommend more precise treatment to avoid tetanus if you are considered at high risk.
  • Stitch up the wound if you are at low risk of tetanus. However, if the bite is considered high risk, keeping the wound open for further treatment may be beneficial.
  • Conduct a blood test to determine further infection. They might also request an x-ray to determine if there is any additional damage to bones or if anything, like a tooth, embedded itself into the opened wound.
  • Refer you to a specialist should the dog bite have caused other, more severe damage, like puncturing a nerve.

What are the signs that a dog bite might be infected?

Thankfully, there are warning signs that you can keep an eye out for before things get messy. The following signs would help indicate if the dog bite is indeed infected:

  • Swelling and redness surrounding the bite
  • The wound becomes hot and progressively more painful
  • You experience sweats, chills, or a fever
  • Swollen glands in the armpit, neck or groin
  • Read streaks that stretch out and upward from the injury
  • If liquid or pus builds up from or around the injury.

If you are experiencing some or all of these symptoms in the days after a dog bite, seek immediate medical attention straight away.

Do I need a tetanus shot after a dog bite?

Serious infections like tetanus and rabies are quite rare in the UK, but again, it does happen. It is essential to get serious bites looked at to prevent these infections in the first place.

Technically speaking, you don’t need a tetanus shot for every bite. In the UK, tetanus vaccinations are administered to children as part of the childhood vaccination program. If you’ve had the full course, then you’re in luck, as it will likely be sufficient to provide some immunity against tetanus.

However, if you or your child has an open wound from a dog bite, you will require medical assistance. Don’t follow a DIY clean it under a tap approach. In this case, a medical professional will assess how long ago you last had the vaccination. If it is more than five years since your vaccination, the doctor may advise a booster injection to err on the side of caution and minimise the risk of tetanus.

How and when to report a dog bite?

Certain dog breeds are illegal in the UK. According to the Dangerous Dogs Act 1991, these breeds include Pit Bulls, Fila Brasileiro, Japanese Tosa, and the Dogo Argentino.

If you are bitten by one of these dogs or a cross-breed of these dogs, then the owner broke the law and should be reported to the authorities. In most situations, it will result in the dog being confiscated from the owner and possibly euthanised, so it no longer poses a threat to the public.

Even if the dog is not a breed included under the Dangerous Dogs Act, it may still be removed from the owner and put down if it is considered a danger to the public. To report a dog bite, call 999 as soon as you safely can. They will have the facilities to remove the dog without further injuries to the dog, and hopefully, anybody else.

Can I make a dog bite compensation claim?

Dog bites do unfortunately happen, and the injuries can be severe – even fatal in some cases. The injury from dog bites could be painful and debilitating for quite a while, so you might need some time off work or school, and adjust your daily routine.

While personal injury compensation may not necessarily restore your mobility, it will go a long way to restore your dignity and your pocket for related financial expenses, such as lost wages and treatment costs.

Before you make a dog bite compensation claim, it is important to remember the following:

What is considered a dog bite?

It may sound obvious, but whenever a dog snaps its jaws around your leg, hand or any other part of your body, it would be deemed a dog bite. However, a dog attack that doesn’t involve a bite can still cause significant personal injury that may entitle you to make a claim.

Who can I claim against?

The dog owner can usually be held liable if their dog bites or attacks somebody. As the owner, they are ultimately responsible for keeping their dog under control and not a danger to others. Any neglect on the owner’s part will thus be reasonable justification to make a compensation claim.

If the dog owner is unknown and can’t be located, it may be possible to claim compensation through the Criminal Injuries Compensation Authority (CICA). You will need to ensure the dog bite has been reported to the police to go down this route.

How much can I claim?

As with all personal injury claims, the amount of compensation you can claim depends on the severity of your injuries. Hand injuries are the most common as victims try to fend off the attack, and you may be eligible for up to £4,500 for a minor hand injury. The loss or partial loss of a finger could result in compensation of up to £7,400. For a severe hand injury resulting in permanent damage, you could receive up to £58,000.

The above figures represent general damages, which is compensation for the pain and suffering caused by the injury. Any financial losses, such as lost wages and treatment costs, would be added on top of these figures.

How long do I have to make a claim?

If you want to make a dog bite claim, you should ideally get the process started as soon as possible. If you are claiming against the dog owner, you will have three years from the date of the attack to make a claim.

If the dog owner is unknown and you are claiming through the CICA, the time limit is reduced to two years from the date of the dog bite.

While 2-3 years may seem like a long time, it is in your best interest to at least speak to a personal injury solicitor as soon as possible. Not only will the memories of the event still be fresh, gathering vital evidence to support your injury claim will usually be easier closer to when the incident took place.

What evidence will I need to make a dog bite claim?

Before starting a claim, you should try to gather as much evidence as you can, as soon as possible. Depending on the situation and the type of injury you’ve suffered, this could include medical records, CCTV footage of the incident, and photos of your injury. Witness statements can also go a long way to bolster your claim, so collecting the contact details of anybody who witnessed the dog attack can help.

If your injury resulted in time off work, you could also provide proof of this in the form of wage slips and bank statements. It would also help to keep receipts for any other related expenses, such as medication, treatment or transport costs to medical appointments.

Armed with this evidence, a personal injury solicitor will be able to fight your case and ensure you receive the maximum amount of compensation that you are entitled to receive for your injuries and financial losses.

Don’t worry if you don’t have all of this information to hand, as your solicitor will help gather this evidence for you.

Contact a personal injury solicitor

The first step in any personal injury claim is to speak to a trained legal adviser, who will assess the validity of your case during a free initial consultation. You can do this by calling 0800 678 1410 or requesting a call back.

If you have a valid dog bite claim, they will connect you with a personal injury solicitor, who will talk you through the details of the attack and how to proceed. If they believe you have a strong case based on the information and evidence provided, they will work diligently to get you the compensation you are rightly entitled to.

As part of the process, your solicitor will likely arrange for an independent medical assessment to be carried out by an expert medical professional. This will assess the extent of your injury and how it has affected your daily life, which will be used to determine how much compensation you should receive.

Take the bite out of dog attacks

We love and adore our dogs, but it is wise to remember that any animal has the potential to snap. Animals can sometimes act unpredictably, and bites can occur even without provocation. Dog bites can carry a risk of serious injury, infection, trauma, and stress. While compensation may not undo the incident, it could at least offer some peace of mind.

If you or a loved one has been affected by a dog bite or attack and would like to discuss the possibility of making a claim, call free on 0800 678 1410 for a free consultation. Alternatively, please enter your details into our online claim form, and a legal adviser will be in touch shortly.

 

Does the Speed Limit Apply to Bicycles?

Speeding on a bike – reckless or illegal? While standard road rules generally apply to cyclists, there are a few grey areas that may lead to confusion.

Speed limits are not set for cyclists on public roads. Only motor vehicles are subject to speeding laws. It makes sense if you consider the logic behind the law – you will be hard-pressed to reach a speed of 60mph on your pedal bike. That said, you can get a speeding fine when you exceed the cycling speed limits in royal parks.

Zooming around on your bicycle may be dangerous, but not unlawful. You should always consider your surroundings and not pose a threat to the public. You may receive a fine for cycling recklessly, but not for speeding as such.

If you think that you have been wrongfully fined for exceeding the speed limit on your bike, our guide will shed some light on what the law says and what you can and cannot do when cycling.

Does speed limit apply to bicycles?

Are cyclists subject to speed limits?

Under UK law, the Road Traffic Act and the Highway Code stipulate that speeding limits are only applicable to motor vehicles. Therefore, speeding laws apply to cars, motorcycles, buses, trucks and other vehicles, but not bicycles.

In essence, a quick cycle to the corner shop or a leisurely day trip on your bicycle doesn’t require you to watch your speed. You should only keep your speed in check for your safety and those around you, but there is technically no speed limit imposed on you.

There is one exception when it comes to cycling in royal parks, as we have briefly mentioned. If you are speeding in a royal park, you could potentially be liable to pay a fine. The speed limits are different in most parks and are detailed below:

  • As common law throughout the UK, speed limits on park roads should not exceed 10mph.
  • Park roads in Bushy Park, Greenwich Park, and Richmond Park is set at speed limits not exceeding 20mph.
  • Green Park, Hyde Park (excluding Serpentine Road), St James’s Park, and Regent’s Park is set at a much higher speed limit than most parks in the UK. The speed limit in these parks is set at 30mph.
  • On Serpentine Road in Hyde Park and the park road from Kingston Gate in Hampton Court Park, the speed limits are set at 15mph.

As long as you stay within these speed parameters in royal parks, the police can’t impose any speed limit violations on you.

Speeding fines aside, some laws can get you into trouble if you’re cycling recklessly and without regard for the safety of others.

Is there a speed limit on a cycle path?

Cyclists are not obligated by law to use the cycle lane and cycle track. It is merely seen as a safer option, and you should consider using either the cycle lanes next to public roads or cycle tracks that are separate from the carriageways. These facilities ensure safer passage for cyclists, but ultimately the choice is yours.

Although there are no set speed limits for cycle paths, some offroad cycle paths indicate a limit of 15mph. Some speed limits also suggest that any speed above 18mph on a bicycle should instead be done on the road. This is not a law but more of a suggestion.

What is the speed limit for an electric bike?

Electric bikes can be ridden anywhere where it’s legal for a standard bicycle to ride, providing you are over the age of 14. No licence, safety gear, insurance or any other form of security is needed to use an electric bike. This applies to standard electric bikes with motors no bigger than 250W. Your electric bike should not give you an additional boost once the bicycle reaches 15.5mph.

If the electronic assistance kicks in past the 15.5mph rate and the motor’s power exceeds 250W, it is no longer classified as an electronic bike but a moped. You need to be at least 16 years old to drive a moped under UK law and have a license. Mopeds are also subject to all the necessary safety precautions, like wearing a helmet and safety gear. You will also need insurance.

Can you get a speeding ticket on a bicycle?

Since there are no set speeding limits for cyclists, it is difficult to fine a cyclist for a speeding infringement alone.

Careless or reckless cycling may provide the police with a choice of fining you up to an amount of £1,000. Recklessness and extreme disrespect to hazards while cycling can lead to fines of up to £2,500. The latter applies to extreme cases where cyclists have no regard for the safety of other road users.

If you are riding side by side or with a passenger, you should also take precautions with excessive speed. According to Rule 66 of the Highway Act, cyclists can cycle side by side, but only if there are no more than two people side by side. Still, you cannot get a speeding fine if you are cycling side by side – but you can get a fine if you don’t stick to the co-riding rules.

There are also many bylaws that could land you in hot water if they are not followed. For instance, Bournemouth Promenade has a permanent speed limit of 10mph. It’s always wise to first check in with the local authorities on speeding laws for cycling.

You are also allowed to carry passengers at certain times. If you are carrying a passenger, the bicycle should have been built for that purpose. A longtail cargo or child seat is also allowed, and you cannot be fined for riding with a passenger.

While cyclists are technically and legally not obliged to adhere to speed limits on public roads, it is sensible and safer to think about your speed and slow down in areas with high traffic.

If you have not been cycling like a maniac and abided by the rules of the road, consult with a solicitor to find out what you can do if you have been wrongfully fined.

Other cycling laws

It is worth mentioning that if you do not have the correct pedals on your bicycle, it might be illegal to ride it at night. Between dusk and dawn, all UK riders are required to use lights, rear reflectors, or amber pedal reflectors. The amber pedal reflectors are only necessary for bicycles that were manufactured before 1995, according to Rule 60 of the Highway Act.

You might not get prosecuted for using the wrong pedals, but you could face a potential fine and a bicycle injury claim made against you if you get into an accident because of your negligence.

Should you consider your speed when cycling?

Responsibility is a choice, and you should be riding and cycling responsibly and with care for the safety of those around you. Speeding is not a crime on a bicycle as such. If you have been wrongfully fined for speeding on a standard pedal bicycle, you may seek the assistance of a solicitor to guide you through the necessary steps.

Is it Illegal to Ride a Bicycle When Drunk?

The drinkers among us are only too well aware that alcohol reduces our inhibitions and reaction time. This, in turn, greatly reduces your driving and bicycle riding ability.

In a nutshell, it is illegal to travel on the roads if you are under the influence, no matter if you are cycling or driving.

As with drunk driving offences, intoxicated cycling could get you prosecuted for a variety of offences. Drunk cyclists can cause severe injuries, not only to themselves but to other road users as well.

Keep in mind that cyclists are more exposed than other road users, and there is nothing to buffer the impact when things go wrong – and things will go wrong if you are swerving all over the place.

If you have been injured by a drunk cyclist, a personal injury solicitor should be your first port of call if you want to explore your options for compensation. And if you are a culprit, you should read this guide to fully understand the law, and how it could affect you.

riding a bicycle when drunk

Is cycling when drunk illegal?

As we have mentioned, it is an offence and is illegal to cycle on a road or any public place if you are drunk. This is clearly expressed in the Road Traffic Act 1988. Section 30 of this Act states that a person is guilty of an offence if they are unfit to cycle on a road or other public place due to being under the influence of alcohol or drugs.

As the definition of ‘road’ also includes bridleways, it is also illegal to cycle drunk off-road or on the pavement.

The Road Traffic Act is not the only law that is put in place to clamp down on drunk cyclists. The Highway Code also clearly states with Rule 68 that cyclists may not ride when under the influence of drink or drugs, including medicine, or ride in a dangerous, careless, or inconsiderate manner.

If a drunk cyclist cannot ride their bicycle safely and displays reckless cycling behaviour, they may be stopped and confronted by the police.

Although there is no legal limit in place to determine whether a cyclist is over the limit, it is still illegal to cycle under the influence. One drink can be one drink too many if it impacts your ability to cycle safely. You could be prosecuted if caught, especially if someone gets injured.

This should make the decision not to drink when you know you are going to cycle a no-brainer. You risk a criminal record and serious injury to yourself and other road users. With so many alternative transport options available today, there is no valid reason to be on the road under the influence.

Can you be prosecuted for riding a bicycle while drunk?

If a cyclist is caught riding drunk, the punishment could involve a fine. However, if they are drunk to such an extent that they are a danger to the public and themselves, they may be arrested and face further prosecution.

If a drunk cyclist, for instance, injures a pedestrian due to their negligence, they may find themselves in court. The injured party may also be able to make a bicycle accident claim against the cyclist for compensation.

Likewise, causing damage to property while cycling drunk can also see cyclists in hot water and having to defend themselves against a claim for damages.

We cannot reiterate this enough – cycling under the influence of alcohol or drugs is a criminal offence. It can lead to various prosecutions depending on the circumstances and damages caused.

What are the penalties for cycling when drunk?

Research in the UK has shown that cyclists are ten times more likely to be injured under the influence of alcohol. Intoxicated road use is punishable by law, and you can go to court or face a hefty fine.

A cyclist will be liable for the maximum penalty of £1,000 if they are caught cycling drunk or under the influence of drugs. It is a simple rule to follow – cyclists must abide by the same road laws and regulations regarding drink driving as car drivers and other road users.

Other than the standard £1,000 fine, you could also receive an additional fine of £2,500 for dangerous and reckless cycling. In more extreme cases, cycling drunk could also lead to imprisonment according to Section 28 of the Road Traffic Act 1988. This can happen if the cyclist is charged with ‘furious cycling’.

Although you may not have your drivers’ licence endorsed with penalty points for offences made on a bicycle, the court does have a general power to disqualify anyone from driving, even for offences done on a bike.

Can the police require a cyclist to be breathalysed?

A police officer may ask you to take a breathalyser test if you are suspected of cycling under the influence of alcohol or drugs. Although they may ask you to take a test, they may not force you to take a breathalyser, blood, or urine test for alcohol or drugs.

If you chose to refuse alcohol or drug tests and were charged with cycling under the influence, the police cannot use your refusal as evidence against you in court. Of course, it could be argued that if you are blameless, there is nothing to hide. In this case, it is usually in your best interest to submit to the breathalyser.

What if it can’t be proven that the cyclist was drunk?

Since a police officer cannot force a cyclist to take breathalysers or other alcohol tests, proving that a cyclist was intoxicated can be challenging. However, riding recklessly could lead to a criminal conviction, regardless of your state of sobriety.

Ignoring road signs and traffic laws will draw needless attention to yourself, and the police will stop cyclists if they are suspected of drunk or intoxicated cycling. This could lead to fines, arrest, and being charged with careless, inconsiderate, or furious cycling, compounded with cycling under the influence.

In other words, regardless of whether you are found guilty of cycling under the influence or not, you can still be prosecuted for other cycling offences.

Don’t booze and bicycle

The punishment is certainly not worth the crime, and accidents occur in the blink of an eye. Cycling under the influence of alcohol or other drugs puts you at risk of committing an offence. More importantly, it also puts yourself and other road users at serious risk of injury.

The best course of action is to simply not risk it. If you know that you are heading for a boozy night on the town or have had a few afternoon drinks watching the football, arrange to get a lift, book a taxi or use public transport.

If you have been injured through the negligence of a drunk cyclist, you may be eligible to make a personal injury compensation claim against them. For expert advice and assistance from a legal adviser, call 0800 678 1410. Alternatively, please enter your contact details into our online claim form to receive a call back.